Shipping & Returns - Kimmie Jae Koils

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Shipping & Returns

RETURN POLICY

Due to COVID-19, no returns or exchanges are done with our products. If you have any concerns with your products, please email kimmiejaekoils@yahoo.com. When the COVID-19 pandemic ends, this policy will modify.

 

SHIPPING POLICY

National: Products ship within 24-48 business hours after payment is confirmed. Shipping can take an additional 5-7 business days after product release from company depending on shipping choice. International Products: Products ship within 24-24 business hours after payment is confirmed. Shipping can take an additional 3-24 business days after product release from company depending on shipping choice. ****DISCLAIMER****Proper packing and shipping are required for all products. Our products that include butters may arrive soft or melted due to heat sensitivity. If this occurs, please place product in a cool or room temperature location.